Privacy Policy

This website is operated by ADYS Session and its GST-registered brand Sai Eternal Crystals ("we", "us", "our"). We provide astrology and numerology consultations, healing sessions, and curated crystal products across India and internationally.

This policy applies to all information collected through our website, orders, and bookings.

We collect information you provide directly and information gathered automatically, including:

• Contact & identity details: name, email address, phone/WhatsApp number.
• Order & delivery details: shipping and billing address, order history.
• Consultation details: date, time, and place of birth and related information you share for a reading (provided voluntarily by you).
• Payment information: processed securely by our payment partners; we do not store your full card or banking details.
• Technical data: IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.

We use your information to:

• Process, fulfil, and deliver your orders and bookings.
• Prepare and provide your consultation or healing session.
• Send order updates, tracking details, and appointment confirmations.
• Respond to your enquiries and provide customer support.
• Send offers or updates, only where you have chosen to receive them.
• Improve our website, products, and services.
• Meet our legal, tax, and regulatory obligations.

Details you share for a reading, such as your date, time, and place of birth, are used solely to prepare and deliver your consultation. This information is treated as confidential and is not shared publicly or sold to any third party.

Our website uses cookies and similar technologies to keep your cart working, remember your preferences, understand how the site is used, and improve your experience. You can control or disable cookies through your browser settings, though some features may not work as intended if you do.

We do not sell or rent your personal information. We share it only with trusted parties who help us run our business, and only as needed, including:

• Payment gateways to process your payments securely.
• Courier and logistics partners to deliver your orders.
• Communication and email tools to send confirmations and updates.
• Government or legal authorities where required by applicable law.

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We keep your information only for as long as necessary to fulfil the purposes described in this policy, including meeting legal, accounting, and tax requirements. When it is no longer needed, we securely delete or anonymise it.

Subject to applicable law, you may:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete details.
• Request deletion of your information, where legally permissible.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

Our website and services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us so we can remove it.

Our website may contain links to external sites, including our social media pages. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their policies separately.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with a revised "Last updated" date.

For any questions or requests regarding this Privacy Policy or your personal information, please reach out:

• Email: adys.session24@gmail.com
• Phone / WhatsApp: +91 9625903466
• Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST